Mike DeMoss, Executive Director, and Ken Horner, Director of Operations
Relationships begin by getting a quality product at a fair price. From there it's based on the service you receive. Any carrier can give you a good quote when things are going well, but what happens when things go wrong?
Unfortunately, we experienced a workplace injury that resulted in a double amputation. We were able to get representatives from Safety National on the phone the same day to start working on providing the best outcome for the injured worker. With injuries like that, it's important to get the claimant immediate help while still keeping an eye on the big picture. The relationship we had built with Safety National over the years was key in helping us work through this catastrophic injury.
We have dealt with insurers before that continue to hold a claim like that over your head for years when it comes to the renewal process. We found Safety National's underwriters to be fair during the renewal process. They realized that the maintaining the long-term relationship while still being responsible was a balance that needed to be kept.
We have an incredibly high respect and loyalty for Safety National. They truly practice a relationship-based business approach. It's one thing to say that in your marketing literature, but Safety National's culture is such that every person in the organization is on the same page with that approach.
Cities and Villages Mutual Insurance Company, Brookfield, Wis.
Randy Squires, Senior Area Vice President
I have enjoyed a long term relationship with Safety National.
You are the elite.
Arthur J. Gallagher
Michael Ward, Senior Vice President
The competition in your field is currently strong, but you stand out in terms of competitiveness and your willingness to do what it takes on the right risk.
Protected Self Insurance Program Managers (PSI)
Paul Miller, Vice President
The combination of depth of experience, quality of people across underwriting, marketing, claims and management, and a willingness to find a way to solve problems without compromising financial results keeps Safety at the very top of the list of all carriers in my office, regardless of coverage written.
Walker Special Risk
Mike Farris, Risk Manager
We had a great experience working with Safety National and Best Doctors. Unfortunately, we experienced two catastrophic injuries within the course of a year. But, we were thankful knowing that Safety National and Best Doctors were working to provide the best outcome for our employees by making sure they received the best medical care possible. They put us in contact with the top resources available and put the employees' health first in everything they did. They kept us informed through each step of the process and did everything possible to ensure that all aspects of the process went smoothly.
City of Davenport, IA
Denis Boland, Senior Claims Representative
Best Doctors and Safety National have helped ease the process for handling catastrophic claims. This partnership helps us to quickly determine the chance of survival for these cases as well as time frame of patient recovery. In addition, Best Doctors' input is useful in establishing file reserves and determining the possible future cost of a claim.